Over 6,000 IDF soldiers reached out to ERAN, a mental health organization in Israel that offers emergency emotional first aid, last month, according to newly released data from the nonprofit.
The organization reported that about 28% of calls from soldiers involved acute mental distress, with 20% related to anxiety, trauma, or bereavement.
ERAN added that nearly a third of the calls (32%) reflected intense loneliness, and 10% of callers reported difficulties in significant personal relationships.
Struggles of soldiers seeking mental health support
Dr. Shiri Daniels, ERAN’s national professional director, explained that many soldiers have struggled to seek mental health support.
"First, there is the stigma. In an environment that emphasizes strength, resilience, and toughness, asking for help is often perceived as weakness or personal failure, potentially harming the soldier’s self-image or how they are viewed by their comrades."
Second, she added that military culture itself can intensify the challenge. "Soldiers are often required to suppress emotion, function under extreme pressure, and remain operational in all circumstances. These traits, while vital on the battlefield, may hinder emotional expression and recognition of distress."
“Finally, distress is frequently unrecognized or denied. Soldiers often become accustomed to enduring physical and mental strain as part of their routine. As a result, they may downplay symptoms or misattribute them to general fatigue rather than emotional distress requiring attention," Daniels explained.
She concluded, stating that, “It is essential to understand that suicide is not a foregone conclusion. Recognizing signs of emotional crisis, offering mental first aid, and turning to professional assistance can save lives.”
David Koren, CEO of ERAN, said that in a prolonged war, both regular and reserve soldiers, and their families, go through increasing emotional stress.
"The psychological burden impacts not only individual well-being, but also day-to-day life, including family dynamics and financial stability.
“This is consistently reflected in the inquiries ERAN has received throughout the conflict, and the emotional intensity has only grown over time.”
Lifesaving services
According to the organization’s website, ERAN offers “lifesaving emotional first aid services, providing initial response and emotional support via phone and online, while maintaining strict confidentiality and anonymity.”
The service is available 24/7 and is designed for individuals experiencing emotional distress. Dedicated hotlines serve at-risk populations, including IDF soldiers and their families, teenagers, Russian-speaking immigrants, and Holocaust survivors.