E-commerce

How the online customer journey changed in 2026 (and what eCommerce brands need to do about it)

From search engines to AI assistants, the customer journey is changing rapidly – and brands must adapt their strategies to stay discoverable.

AI assistant guiding an online shopper through product choices, symbolizing the changing eCommerce customer journey in 2026.
A conceptual illustration of global data networks, proxy servers and artificial intelligence technologies powering modern web data collection.

5 top rotating proxies: Top picks for reliable scraping

Azrieli Mall Tel Aviv

"Young people reduced digital purchases. We stopped exciting them. They are going to the mall"

An Iranian woman walks next to an anti-Israeli mural on a street in Tehran, Iran, May 11, 2026.

Approximately 2 million jobs lost in Iran due to war as internet blackout enters fourth month - NYT


Amazon tricked 'millions of consumers' into enrolling in Prime - FTC

Amazon's shares were trading down 1% after the lawsuit was announced.

Activists of Greenpeace attach a banner reading 'crime', which looks like the 'Amazon prime' logo at the Amazon headquarters in Munich, Germany, November 25, 2022

For Israel, e-commerce tax challenges may lie ahead

The Israeli government has indicated it may soon propose a general reform of Israel’s international tax rules, having regard to OECD and other developments.

 Online shopping illustrative.

8fig raises $140 million to continue helping small e-commerce sellers grow

Company’s Series B financing round helps small e-commerce sellers increase revenue.

 Asaf Dagan, Roi Yelin and Yaron Shapira

More US shoppers are dissatisfied with customer service, want 'revenge' - survey

According to the survey, around 1 in 10 people will engage in "revenge" against customer service representatives.

 BIG FASHION shopping mall makes merry.

How COVID-19 changed e-commerce for good - interview

Webzie CEO weighs in on the current state of e-commerce, how it was affected by the COVID-19 pandemic and the future of the online commerce industry.

 Online shopping illustrative.

Israeli startup Spott launches e-commerce liability insurance platform

Founded in 2021 by veterans of the IDF's 8200 military intelligence unit, Spott aims to be at the forefront of the $5 billion e-commerce liability insurance market.

From right to left: Spott's Chief Product and Risk Officer Amit Batzir, CTO Roma Bronstein and CEO Guy Salame

AliExpress: We will continue delivery to Palestinian territories

On December 27, The Jerusalem Post reported that many Palestinian buyers received a text message stating that in 2022, Aliexpress would no longer be serving customers in the Palestinian Territories.

 e-commerce giant AliExpress

Ali Express says it will not serve Palestinians beginning in 2022

The reason for the move is commercial and not political: Palestinian mail authorities refuse to handle mail addressed to Israel, which many Palestinian shoppers put down as the destination country.

Jack Ma, founder of Chinese e-commerce giant Alibaba, laughs during an event at the Tel Aviv University, Israel May 3, 2018

Amazon to provide free shipping in Israel for purchases of $49 or more

The e-commerce giant reduced its previous $65 minimum to the price it offered in November 2019.

Amazon packages awaiting dispatch

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