Customers
As NICE buys groundbreaking bots, Israelis still 'pressing one' for customer service - opinion
While NICE sells cutting-edge solutions to clients worldwide, Israeli customers are still navigating outdated IVR systems from the 1990s.
Partner launches the Private Care Plus customer club
Betrunkener Southwest-Pilot zwangsweise aus dem Verkehr gezogen
50% discount for club members: The new campaign from Tiv Ta'am chain
Southwest pilot forcibly removed from cockpit for being too drunk
The flight was delayed by almost five hours due to Southwest Airlines searching for a replacement pilot.
"Customer service handles refunds": Why hassle a customer over NIS 15?
A customer just wanted a drink or a refund but had to contact customer service and wait. Why do transaction cancellation laws sometimes harm consumers? "You'll need to prove extensive hassles."
Avoiding accessibility barriers with a checklist for custom controls - opinion
Navigating mobile app accessibility challenges requires addressing common mistakes like labeling, target size, and comprehensive testing with all assistive technologies.
Bank Leumi extends telephone service hours to Saturday evening as well
Bank Leumi extends telephone service hours to Saturday evening, providing assistance all days of the week, even on Saturday nights - a first in Israeli banking.
'Hatzi Hinam (Half Free) ' Customers? You may deserve money as a gift
The retail chain continues to surprise its customers and this time with a unique sales campaign.
