Microsoft kicked off its annual conference – Ignite 2025 in San Francisco, where it introduced Work IQ, a new intelligent layer that allows Microsoft 365 and its agents to understand how users work, with whom, and on what content.
This layer leverages user data, memory, and reasoning, connecting to the organization's rich knowledge base found in emails, files, meetings, and chats, along with user preferences, habits, work patterns, and content context. This enables Microsoft’s AI assistant – Copilot – to create connections, surface insights, and predict the best next step based on built-in integrations rather than a collection of external connectors.
Work IQ is integrated into applications used daily in organizations, such as Outlook, Word, and Teams, so Copilot continuously learns from this information to provide more personalized and tailored experiences. Work IQ capabilities can also be accessed via an API to build agents customized for specific workflows and business needs.
At Microsoft Israel R&D, several upgrades were led in the Teams app based on Copilot and Work IQ, including summarization, writing, and analysis capabilities that collect information from chat history, meetings, calendars, and organizational knowledge sources. These features allow Copilot to create smarter summaries, rewrite messages, and surface relevant insights. Additionally, new customizable meeting summary templates were introduced. For example, users can choose between a Speaker Summary that organizes insights by participant or an Executive Summary highlighting key conclusions and insights from leadership. Users can also design custom templates using simple natural language instructions and save them for future use.
New Upgrades in Copilot Studio
The Copilot Studio platform allows users to create agents in minutes without coding. However, as agent usage grows, so does the understanding that agents must be built correctly and managed efficiently to deliver real business value. Therefore, Israeli teams led the development of two important agents that enhance monitoring and security. First, the Agent Evaluations feature, which enables automatic tests to assess agent performance based on predefined scenarios and criteria. Another agent is Real-Time Monitoring During Agent Runs, which includes Microsoft Copilot Studio’s real-time security capabilities while the agent is running. This allows the creation of agents while selecting the preferred security infrastructure (for example, Defender).